GENERAL SHIPPING INFORMATION
- WE BAKE ALL OUR COOKIES DAILY AND SHIP THE SAME DAY TO ENSURE FRESHNESS
- All orders are shipped via USPS Priority Mail or Priority Mail Express Overnight
- We ship cookies Tuesday-Thursday only
- Order cutoff time is Wednesday 11:59PM for shipment on Thursday. If placed after the cutoff time, orders will ship out the following Tuesday.
- We do not ship internationally
PLACING YOUR ORDER
We make every effort to package and ship orders as quickly as possible. The length of time it takes for us to ship your order can vary depending upon when the order is placed.
Please note, we cannot guarantee shipping or arrival dates. We strongly recommend that you schedule your order to arrive at least one business day before your desired date to allow for any unforeseen delays. Cookies can be frozen upon arrival to preserve freshness.
We offer a variety of shipping options based upon delivery times. We try not to offer shipping options that would keep cookies in transit for more than two to three days, but our cookies do have a shelf life of more than a week when in airtight packaging. USPS Priority usually takes 1-3 business days after drop off.
DO GIFT CARDS WORK FOR SHIPPING ORDERS?
At this time, gift cards do not work for shipping orders. They are only valid for in-store purchases and online pick up orders.
HOW WILL I KNOW MY ORDER HAS SHIPPED?
We will send a confirmation with tracking information to the email address you provided with your order once the order has processed for shipment, generally the same day as shipment.
If you do not receive a confirmation email, please check your spam mail folder and add firstname.lastname@example.org to your safe senders list.
Please make sure to enter in the correct shipping address as our cookies are perishable. If you have specific shipping instructions, please leave in the note section of the order.